Privacy Policy
Sound Bridge is committed to complying with the Privacy Act 1993 and the Health Information Privacy Act 1994. This policy sets out how we will collect, use, disclose and protect your personal information. By using our services, you agree to the use and disclosure of your personal information in the manner described in this policy.
Further information on the Act can be found on: www.privacy.org.nz.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that the policy was uploaded.
This policy was last uploaded on 20 August 2026.
What personal information do we collect?
Different personal information is collected for different reasons. The personal information collected by us is, in most cases, supplied directly by you to us when you give us your details, or when you seek more information from us or provide feedback to us. No additional details will be collected unnecessarily.
Why do we collect information?
- To deliver the right services to you.
- To better understand your requirements.
- To improve our services.
- To manage our services provided to you.
- To provide you with offers and information that may be of interest to you.
How do we collect this information?
From you when you book services giving your details or give us the information.
Who we may share your information with?
We may pass personal details to other health care providers as part of our services (referrals). In addition, we may disclose your personal details to:
- Other medical and health professionals engaged in your care.
- Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products.
- A person who can require us to supply your personal information or is authorised by the Act or another law (e.g. regulatory agency, law enforcement agency)
- Any other person authorised by you.
Security
We will take all reasonable steps to store your personal information as securely as we would like you to feel confident in dealing with us on the internet. Whilst we will take all reasonable precautions to protect your information, please be aware that no data transmission over the internet can be guaranteed to be 100% secure and as a result we cannot provide an absolute guarantee of the security of any information you provide to it.
Internet Use
We are not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting. Please note that if you disclose your personal information to third parties through such sites, this policy will not apply and you will be subject to the privacy policy of that third party.
Cookies and Log Files
Like most websites we may use cookies and web log files to track website usage. A cookie is a tiny data file which resides on your computer which allows us to recognise you as a user when you return to the website using the same computer and web browser. Cookies may also collect and store your personal information. This policy applies to personal information collected via cookies.
Accessing your personal information
You have a right to access your personal information which we hold, and to correct that information if it is incorrect. If you wish to contact us to request access or correction you can do so by contacting us. (link to contact page).
Destruction of Confidential Materials
Manual destruction of files, records and computer print-outs containing sensitive date are carried out in a secure way by either internally shredding or using a supplier who uses secure disposal methods.
Questions
Please contact us if you have any questions or comments about this Privacy Policy.